Last Dec 2015 we received a letter from CIC that our family class sponsorship (live in caregiver program) was refused because we did not submit the additional requirements (nbi clearance, police clearance and etc.) In the refusal letter, it says that they were requesting for additional requirements and send to my mother's email last Dec 17, 2014, since we failure to sumbit those requirements, our sponsorship was refused.
It was Dec 17, 2014 when we received the letter requesting for medical examination. My mom didn't received any email from CIC requesting for additional requirements.
Last Dec 2015 she hired a lawyer to appeal and fortunately they allow us to submit the requirements within 90days and we submitted the requirements after 1mon the letter was sent. She always make follow-up in CIC by making phone call but our status remained unchange that's why she hired another Immigration lawyer to help us.
Does someone here also experienced same sitituation?
Can someone here advised us what to do? We really do not know what to do and we confused and scared
Hoping for your response. Thank you!