Received the following letter from IRCC after landing
I landed a month or so ago with my wife and I was the principal applicant. The UCI on the request letter is mine so I'm not sure if both of us need to send our photos or will just mine suffice?
They dont have a contact email or phone and emailing CPC-CTD-Ottawa@cic.gc.ca hasnt been of any use. Is there an alternate contact I could use?
This letter is to inform you that your photo submission has been received by our office. The photos submitted to this office do not meet
the required specifications. Your Permanent Resident (PR) Card cannot be issued without a compliant/acceptable photo.
You must send:
Two (2) new photos that meet the specifications set out in the attached document.
If we do not receive the requested information within 30 days of the date above, your application for a permanent resident card will be
considered cancelled.
Please note that a valid Canadian address is necessary for us to be able to send you your Permanent Resident Card.
Please return this letter and photos by mail to:
Case Processing Center - Permanent Resident Card
PO Box 4500
Sydney, Nova Scotia B1P 6L1
the required specifications. Your Permanent Resident (PR) Card cannot be issued without a compliant/acceptable photo.
You must send:
Two (2) new photos that meet the specifications set out in the attached document.
If we do not receive the requested information within 30 days of the date above, your application for a permanent resident card will be
considered cancelled.
Please note that a valid Canadian address is necessary for us to be able to send you your Permanent Resident Card.
Please return this letter and photos by mail to:
Case Processing Center - Permanent Resident Card
PO Box 4500
Sydney, Nova Scotia B1P 6L1
I landed a month or so ago with my wife and I was the principal applicant. The UCI on the request letter is mine so I'm not sure if both of us need to send our photos or will just mine suffice?
They dont have a contact email or phone and emailing CPC-CTD-Ottawa@cic.gc.ca hasnt been of any use. Is there an alternate contact I could use?