Quick question.

[merreys]

After signing up on a friend's laptop and completing my application, I am unable to sign in on mine to monitor it. Has anyone experienced this? What is the way forward?

 

[zekkeh]

use incognito mode. if it doesnt work, close the incognito window, open a new one, and try again

 

[wonderbly]

After signing up on a friend's laptop and completing my application, I am unable to sign in on mine to monitor it. Has anyone experienced this? What is the way forward?

Nothing to do with the laptop, everything to do with CIC's temperamental website .

 

[ayesha_llk2]

try to change browsers, often when I cant log in using chrome I am able to log in using microsoft edge

 

[merreys]

Thank you. I'll try that

 

[merreys]

Sadly all methods are not working.

 

[merreys]

Can I just reset the password and still have everything intact? @zekkeh @wonderbly @ayesha_llk2

 

[wonderbly]

Can I just reset the password and still have everything intact? @zekkeh @wonderbly @ayesha_llk2

You can, though I doubt that is your problem. What exactly is the error you are getting?

 

[merreys]

@wonderbly "There were issues submitting your form. Request failed. Please try again later"
And then I get an email about an attempted sign in and a link to follow if it was me. The link doesn't open.

 

[ayesha_llk2]

@wonderbly "There were issues submitting your form. Request failed. Please try again later"
And then I get an email about an attempted sign in and a link to follow if it was me. The link doesn't open.

sounds like ur password is wrong

 

[ayesha_llk2]

if u made it on ur friends laptop his browser may have saved the password, confirm u r using the same one or try to change it

 

[merreys]

It's the same thing. I'm going to change it and see.

 

[merreys]

Thank you. Reset worked.