Query on Express Entry Pool

[sneha15]

Hi,

 

[macaly7]

If you created it in May 2013 it would be expired by now and you need to create a new one.

 

[sneha15]

If you created it in May 2013 it would be expired by now and you need to create a new one.

My bad. I have created my profile on 13th of May 2018.

 

[macaly7]

It could have gone to junk mail but considering you can't see your score when you log in then there was probably some sort of glitch.
Try contacting them about the matter. I suspect you may need to create a new profile though.

http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=799&top=29