About two weeks ago, my OCI was sent via Purolator, but they’ve lost the package. Despite multiple attempts to resolve it, I’ve gotten nowhere:
It’s been over a month with no progress. Has anyone faced this issue? Any advice on how to proceed?
Thanks in advance!
- I escalated to BLS management (escalation matrix )with no response from them.
- Reached out to the Indian Consulate but no reply from them too.
- Called BLS multiple times with no answer.
- Went to BLS in person, and they told me to submit an online ticket, which is still pending.
- Purolator keeps directing me to BLS, but they’re not responding either.
It’s been over a month with no progress. Has anyone faced this issue? Any advice on how to proceed?
Thanks in advance!