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PRTD - Application rejected - handwritten answer in Application- Help

xocomil

Full Member
Apr 6, 2011
25
0
We are applying for PRTDs. The VFS office in Guatemala City rejected the application package.

On the second page of the application form (document IMM5524e.pdf) there's are boxes for the TOTAL number of days absent / present in Canada. But the box is not writeable on my or my partner's computers. We hand wrote in the total, adding up the other boxes. The VFS office said we had to type in an answer here, but it seems to be impossible using the form they sent.

Any thoughts?

The Canadian Visa office in Mexico just forwards me to the VFS Global email address. And the Guatemala office didn't have any suggestions.

Also, they wouldn't accept payment for the visa / processing fee. Has to be paid at a bank apparently, and receipts brought in. Funny as on their website they seem to indicate that the fees can be paid in Guatemala VAC office.

I appreciate all help!