Proof of funds letter - bank not cooperating

[huma757]

Hi everyone,

I'm dealing with a UK bank called NatWest to request my POF letter for PR application. They have been totally incompetent and unhelpful. I have gone from bank branch to bank branch, through the helplines, and now my request has been escalated to complaints. Apparently, there is no one in the entire financial institution who has authority to write this simple letter! I'm not sure yet if complaints will even be able to resolve this issue. The annoying thing is this is my second attempt at applying for PR. In my first attempt at applying earlier in the year, I think I got lucky and just reached a helpful advisor (didn't take his name) through the helpline who happily produced the letter for me. This time round completely different story. No one has agreed to write it. I have all the required funds for PR, but just no one to write this letter. Simple request is becoming lost in layers of bank bureaucracy!

I've seen a few threads where people have had difficulty getting their bank to write a proof of funds letter. I'm wondering if anyone has had similar issues, and just resorted to using 6 month bank statements and an explanation in the LOE. My specific question is, has anyone done this AND still been approved? In my first PR application I lost 6 months of hopeful waiting just to be refused at the end over a minor issue. I don't want the same thing to happen second time over this bank issue.

I'm thinking I should just include my old POF letter from the first time I applied, 6 month bank statements and an explanation that my bank did not cooperate in my LOE.

Any advice would be much appreciated.

Thank you

 

[hamgha]

Hi everyone,

I'm dealing with a UK bank called NatWest to request my POF letter for PR application. They have been totally incompetent and unhelpful. I have gone from bank branch to bank branch, through the helplines, and now my request has been escalated to complaints. Apparently, there is no one in the entire financial institution who has authority to write this simple letter! I'm not sure yet if complaints will even be able to resolve this issue. The annoying thing is this is my second attempt at applying for PR. In my first attempt at applying earlier in the year, I think I got lucky and just reached a helpful advisor (didn't take his name) through the helpline who happily produced the letter for me. This time round completely different story. No one has agreed to write it. I have all the required funds for PR, but just no one to write this letter. Simple request is becoming lost in layers of bank bureaucracy!

I've seen a few threads where people have had difficulty getting their bank to write a proof of funds letter. I'm wondering if anyone has had similar issues, and just resorted to using 6 month bank statements and an explanation in the LOE. My specific question is, has anyone done this AND still been approved? In my first PR application I lost 6 months of hopeful waiting just to be refused at the end over a minor issue. I don't want the same thing to happen second time over this bank issue.

I'm thinking I should just include my old POF letter from the first time I applied, 6 month bank statements and an explanation that my bank did not cooperate in my LOE.

Any advice would be much appreciated.

Thank you

get a recent bank statement and explain thing in LOE. we just highlighted the closing amount at the end of each month for reference along with a screenshot of the total amount and its conversion to CAD in the LOE (good thing we did because 2 weeks letter CAD jumped!!)

 

[huma757]

get a recent bank statement and explain thing in LOE. we just highlighted the closing amount at the end of each month for reference along with a screenshot of the total amount and its conversion to CAD in the LOE (good thing we did because 2 weeks letter CAD jumped!!)

Will do! Were you approved? Or is your application processing?

 

[hamgha]

still processing, final stages. son hopefully!

Will do! Were you approved? Or is your application processing?

 

[Johnny Ghaddar]

Hello,

I secured ITA last month after accepting OPNP nomination. I am currently in the process of gathering documents for submittal and have some queries regarding the letter from financial institution.

As per CIC guidelines:

If you are applying for permanent residence in Canada, you must provide an official letter issued by your financial institution indicating your financial profile. This must:

1. list of all your bank (chequing and savings) and investment accounts, the account numbers, dates each account was opened and the balance of each account over the past six months,
2. list all outstanding debts, such as credit cards and loans,
3. be printed on the letterhead of the financial institution, and include your name and the contact information of the financial institution (address, telephone number and e-mail address).

I have asked my financial institution for such letter, but they have issued me with a standard "Account Maintenance Certificate" along with a stamped 06 month statement showing my current account balance. The things which are missing in the letter are:

• Balance of each account over the past six months, as required in point # 01. This is covered in through a stamped bank statement, (Q1) but will this suffice for CIC?
  
• List all outstanding debts, such as credit cards and loans. This is not mentioned on the letter and neither on the statement. The statement however shows ample liquidity in the the account. (Q2) Do I need to submit an separate LOE stating for CIC that my bank does not provide such declaration in a letter ? (Q3) Will this LOE be sufficient or an affidavit/undertaking will be required to satisfy CIC?

My bank account contains sufficient cash balance to cover the CIC requirements with room to spare. I am just concerned about the CIC requirements for declaration from the bank. I know such things can get dragged-on in the bank bureaucracy even if I escalate or file a dispute which would delay my submission since I want to get done with it as soon as possible.

(Q4) Is this a common issue and/or has this resulted in rejection of application or ADR just because of the requirements if the letter ?

Would really appreciate expert advice from members of this thread.