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PR/VR/travel question

ardiem0107

Newbie
Mar 8, 2013
8
0
Good day all,

Quick background: PR is family spousal, outland, to come to Canada, I am the sponsor (husband) and I am a Canadian citizen, she is a USA citizen.

We, have a few new questions since my wife and I are having issues with her PR app, and also a question about her Visitor Record and travel.

We submitted her PR app in December 2016, it took 3 weeks before they ack that they received it, and then in March 2017 it was returned to us since forms changed on December 15th, we had forms done from November 2016. Needs to be all redone.

Redid them and sent back. This time took another 2 weeks before ack received, and then it was returned again in May 2017 saying my NOA opt C (notice of assessment) was not included, tax forms do not count even though they show line 150 of my net income as requested on checklist. Had to wait for my NOA to be available on the CRA website in June. Also, her pictures were not the right size according to them. Had them redone, meticulously measured.

Sent again, ack of being received July 2017 which only took 10 days this time. It was returned, again, almost 1 month later in mid-August 2017 stating her pictures were not the right size or signed in the correct place. They also requested my NOA for at least the past 3 years, which I'm told by other immigration applicants is an odd request. Pictures were done again to scale as specified and I send NOA for 2013-2016 to be safe.

We have since sent this again for the 4th time, they have sent ack it is received at the end of August. No word on anything about it yet.

As of right now my wife has a Visitor Record that has just renewed this week and is valid until Dec 31, 2017. She has been here on renewed Visitor apps since May 2013, she wishes to travel to USA to see family since it's been almost 5 years away.

Questions..

Is this a common issue with the NOA and pictures?

What comes after this once they finally move on with this after playing tag for 10 months?

Her VR states re-entry is not valid on the bottom, I have read that so long as she has proof of her PR app when re-entering Canada from the USA and complies with the Border officials' questions and proves her intent is to visit and that she has a permanent address in the USA and my home being her temp address, she should have no issues coming back in and being issued a new Record that should be valid for around 6mos or so. Is there any validity to this?

She's desperately looking to get some answers asap as she intended to return home in October for a few weeks, and now she's stressing over the delayed response of the PR app and now the VR she received this week was not multi-entry and only valid for 3mos.

TL;DR: Why is the PR app so picky about pictures and wanting years of NOA's, what comes next after this bump? Also can my wife go home for awhile with no issues since she has a PR in the works and a valid VR?

All answers appreciated.