PR rejected, but i cant submit a new express entry profile, the system says i still have another application being processed

[godsbabe]

Hello,
looking for some advice from someone who had a similar process. My application was rejected because it was incomplete. One of my kids passport had expired. I now have all the passports and i want to submit a new express profile. The system says i have another application in progress so i can not start a new express entry profile. I have raised webforms, called IRCC but they agents still says they have escalated the issue. I need to get back into the pool before my nomination expires. Any advice on what to do?

 

[CanGoldDigger]

How long ago it was rejected?

 

[godsbabe]

May 13th

 

[godsbabe]

How long ago it was rejected?

May 13th I got a letter in my gc account

 

[CanGoldDigger]

Did you get a refund? What exactly you were told when you called IRCC? What is the status in your gc account?

 

[godsbabe]

I got my full refund a week after i got the rejection letter. When I call IRCC they say my application is still active in the system and have requested for it to be canceled and even escalated the issue but still no action on my account. In my account it shows as submitted.

 

[CanGoldDigger]

Did you try to create another gc account? Not perfect, but as a last resort.

 

[godsbabe]

Did you try to create another gc account? Not perfect, but as a last resort.

Now I am thinking about that since I am running out of time. Is it allowed tho?

 

[CanGoldDigger]

Now I am thinking about that since I am running out of time. Is it allowed tho?

You can do it technically, at least try, there's a possibility that it won't work as well.