Hello! I have a situation and I hope someone can guide me:
I got my PR approved and I replied to the email that the IRCC requested in order to get the user and password to provide the photo and declaration. I got their email and when I tried to login it shows as an error (password and user does not match) I tried forgot password reset and got the same message. I also have tried different browsers and nothing.
I emailed them and they replied sending me the same email with the same instructions. It keeps showing an error becasue user and password didn't match... at this point im not sure what to do... any advice?
I got my PR approved and I replied to the email that the IRCC requested in order to get the user and password to provide the photo and declaration. I got their email and when I tried to login it shows as an error (password and user does not match) I tried forgot password reset and got the same message. I also have tried different browsers and nothing.
I emailed them and they replied sending me the same email with the same instructions. It keeps showing an error becasue user and password didn't match... at this point im not sure what to do... any advice?