PR card renewal

[ChesterM]

Hi there, any suggestions, my wife's application for PR card renewal online saying we didn't send primary ID and photo was missing. But We DID send these documents as required, I just have no clue how these people there are doing their job! and you have no change to reach them by all means except you reapply again.
Thanks.

 

[steaky]

Hi there, any suggestions, my wife's application for PR card renewal online saying we didn't send primary ID and photo was missing. But We DID send these documents as required, I just have no clue how these people there are doing their job! and you have no change to reach them by all means except you reapply again.
Thanks.

If you apply again, send a paper application.

 

[ChesterM]

If you apply again, send a paper application.

that's what I am plan to do,,, they are sucks