PR application stuck at BG check. Stuck at security assessment. Here are the snippets of my GCMS notes

[manp1988]

Biometric completed, Medical Completed. Eligibility Completed. BG pending. Stuck at security assessment. since April 2024

POLICE CERTIFICATE
Primary Applicant

• India police certificate: Provided-NRT
• R10 OK
• Recommendation: Review Required - Stat questions - pending Biometric-RCMP Results

Spouse

• India police certificate: Provided-NRT
• R10 OK
• Recommendation: Review Required - Stat questions - pending Biometric-RCMP Results.

WHOM do i need to contact to make this step cleared?
Thank you !