I need some guidance on what to do in a situation that one of my relatives found themselves in.
As a spousal PR applicant within India, he got the PPR request today via email but the email asks him to send his passport to Islamabad, Pakistan for stamping. Now I'm pretty sure that it is an error on their part since it doesn't make sense to send it to Pakistan when his application is being processed by New Delhi.
He tried calling the New Delhi visa office and the person there rudely cut him off saying he should send an email inquiry and that is all she would say (their email template says that it may take up to 30 days to respond!). Their email inquiries are not the most responsive and since the ppr has a deadline of submission within 30 days he is in a bind as to what to do.
He has already sent them an email today and will probably wait for a week to see if he gets a response but is there anything else others would suggest based on similar experience in the New Delhi office that he should do in the interim?
I have seen other threads on here where people have sent their passports to the correct visa office with an explanation so I want to know if that is the way to go in view of no timely response?
As a spousal PR applicant within India, he got the PPR request today via email but the email asks him to send his passport to Islamabad, Pakistan for stamping. Now I'm pretty sure that it is an error on their part since it doesn't make sense to send it to Pakistan when his application is being processed by New Delhi.
He tried calling the New Delhi visa office and the person there rudely cut him off saying he should send an email inquiry and that is all she would say (their email template says that it may take up to 30 days to respond!). Their email inquiries are not the most responsive and since the ppr has a deadline of submission within 30 days he is in a bind as to what to do.
He has already sent them an email today and will probably wait for a week to see if he gets a response but is there anything else others would suggest based on similar experience in the New Delhi office that he should do in the interim?
I have seen other threads on here where people have sent their passports to the correct visa office with an explanation so I want to know if that is the way to go in view of no timely response?