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Portal 1 email issue

Oct 29, 2024
1
0
I received my Portal 1 email on August 2, 2024 and I responded within 2 days
I received the same portal email again on September 17th to which I responded in less than 2 hours
I received it once again on October 25th and I was asked to respond again when I called IRCC. The representative also told me they cannot confirm if they have received my response as they do not have access to my portal. They will only be able to access it once they get my details from my response to portal 1.
Btw, my application is processed by Montreal IRCC. Please share your experience if anyone has gone through this before.