Dear basem ,drbassem said:Yes I have sent another email on August 12 , to remind them about their pdf which is not working properly
but nothing from them
i am not living in UAE so all i can only just send emails or call them although there is no customer service @ immigration section of the embassy
Thanks a lot
yours ,
Bassem
I advise you to send a letter by the company Aramex And keep your receipt .
And You must put a copy of the e-mail you sent
Regards
medo