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please help!

dinigobale

Full Member
Sep 24, 2013
43
10
i dont know where to start! i am furious. today i have receieved a letter and our original document that i sent when i applied the sponsorship for my wife from nairo embassy, the immigration officer said he closed our file because we did not reply to the letter that he had send last january, but the thing WE DID, i had send him an email few days after i received his email. before i even get the actual letter via mail. he also sent it to my email. so i just replied to the same email that he send his letter from and i have got a confirmation email that says the embassy has received! 30 days later, i sent another email asking if they received my email and what is the next email.

no respond, another 3 weeks later i sent another one! than i called them, the reception lady took my name, file number etc said she will pass to the immigration section they will send me an email. two days later i receieved an email from them saying they had made a decsion and it will come to me via email. the officer replied one of my emails that i send a month earlier which i was asking if they received my email. he didnt reply then and now they are saying they havnt received anything from us!! what should i do now? i have all the evidence. confirmation of each email that i sent to them. i just dont know what to do now, should i send all my evidence back to them. they said i can appeal but how long will that take? can not they reopen since i have proof that we have not abandon our application.
 

Aquakitty

VIP Member
Mar 21, 2011
3,014
164
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
Yes they can re-open it, I suggest sending another case-specific enquiry with your proof and an explanation of what's happened and ask for them to reopen it. Take a look at this thread: http://www.canadavisa.com/canada-immigration-discussion-board/case-refused-in-062015-reopened-102015-chc-islamabadlondon-spousal-t355044.0.html.

Try to word this politely though, even though you are understandably upset. If you can get their fax number, send it by fax, and by regular mail as well. That should get someone's attention. Then contact your MP with your situation ASAP. I am not sure what else you can do, but that's a start. Hopefully some others here can add their opinions. Good luck.
 

canadianwoman

VIP Member
Nov 6, 2009
6,200
284
Category........
Visa Office......
Accra, Ghana
Job Offer........
Pre-Assessed..
App. Filed.......
30-01-2008
Interview........
05-05-2009
Yes, contact them and ask them to reopen the case. Some forum members have managed to do this by contacting the person in charge of the immigration division at the visa office.
Also contact your MP.
 

dinigobale

Full Member
Sep 24, 2013
43
10
thanks guys, yeah thats what i am going to do, i send everything back with all the evidence and proofs. will see what they say.