- Dec 6, 2013
- 3
- Category........
- Job Offer........
- Pre-Assessed..
- App. Filed.......
- December 15, 2014
- AOR Received.
- March 03, 2015
So finally I was able to get an answer from the NOC Unit but it is so VAGUE
Here's what I sent them:
DUTIES:
Sales Support Specialist
ABC Company - (with Branches in Montreal & Edmonton) - Feb 2010 to Jan 2017 (7 Years)
Field: Information Technology Products, Solutions and Services
Sales Support Specialist
DEF Company - (with Locations in the US, Europe & Asia) - Jan 2017 - Present
Field: Food and Beverage Solutions
Bachelor Degree Graduate - 4 Years
Proficiencies Required:
here's their AUTOMATIC response:
Good day,
Thank you for your interest in the National Occupational Classification (NOC).
About the NOC
The NOC is designed to classify occupational information in the Canadian labour market in a standardized framework and a manageable, understandable and coherent system. The basic principle of classification of the NOC is that of ‘kind of work performed’. Occupations are identified and grouped primarily in terms of the work usually performed, this being determined by the tasks, duties, and responsibilities of the occupation. A job, in turn, encompasses all the tasks carried out by a particular worker to complete their duties.
· Therefore, a NOC code does not determine the profile of an individual based on his/her personal experience. The NOC is used to classify occupations. It gathers more than 30,000 occupational titles into 500 Unit Groups, organized according to jobs skill levels and skill types.
How to search the NOC
· If your initial search does not yield a matching occupational profile, please try broadening or narrowing down your search by using different related keywords.
How to select a NOC code
The NOC Unit
Employment and Social Development Canada
Gatineau, QC, Canada
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Followed the insructions, perhaps it’s under?
1241 Administrative assistants
Example Titles
Let me know what you think guys because the Main duties on this NOC doesnt exactly match what I have above:
1241 Administrative assistants
Administrative assistants perform some or all of the following duties:
Here's what I sent them:
DUTIES:
Sales Support Specialist
ABC Company - (with Branches in Montreal & Edmonton) - Feb 2010 to Jan 2017 (7 Years)
Field: Information Technology Products, Solutions and Services
- Warranty Registration. Checking compatibility, registrations of Lenovo, IBM and HP products and manufacturer if needed. Answer inquiries for Lenovo, IBM and HP.
- Rebates processing for Apple, Dell, Lenovo, HP and etc.
- SRC Support - Takes care of SRC & all submitted issues/tickets under the Center of Order Management CS workspace.
- Chat Support - Takes Care of the Business Live Chat
- Email Support - Manage Mailboxes: Customer Service, Warranty, Orders, Center of Order Management, and Rebate’s mailboxes
- Provide duplicate receipts for credit card orders.
- Order modification, status and cancellation
- Reverse Billing
- Refund/credit for both Credit cards and Open Account (those with term payments; eg net30).
- Send packing-slip and POD requests.
- Re-routes/RTS (Return to shipper) requests
- Answer calls for the Customer Service queue.
- Direct relationship with manufacturers/vendors and carriers.
Sales Support Specialist
DEF Company - (with Locations in the US, Europe & Asia) - Jan 2017 - Present
Field: Food and Beverage Solutions
- Receive, audit and enter purchase orders
- Check orders against inventory and forecast
- Work with customers, distributors, and sales reps to resolve PO issues
- Work with Planning, Logistics and IT to resolve order supply chain issues
- Communicate order status to customers and track to delivery
- Maintain order status/tracking log
- Understand and adhere to vendor compliance guidelines
- Provide invoices and other documentation and information when requested
- Complete ad-hoc reporting when requested
- Perform special tasks as needed
Bachelor Degree Graduate - 4 Years
Proficiencies Required:
- Solid computer skills with Knowledge of Microsoft Office , Internet and CRM/ERP
- Excellent verbal and written English Skills
- Ability to communicate effectively and professionally by phone or email
- Takes initiative and prioritizes tasks
- Solid analytical and problem solving skills
- Ability to work accurately with close attention to detail
- Strong intrapersonal skills with the ability to work effectively with individual and group·
- Willingness to adapt to changing business needs and deadlines
- Demonstrates strong work ethic that includes neatness and punctuality
here's their AUTOMATIC response:
Good day,
Thank you for your interest in the National Occupational Classification (NOC).
About the NOC
The NOC is designed to classify occupational information in the Canadian labour market in a standardized framework and a manageable, understandable and coherent system. The basic principle of classification of the NOC is that of ‘kind of work performed’. Occupations are identified and grouped primarily in terms of the work usually performed, this being determined by the tasks, duties, and responsibilities of the occupation. A job, in turn, encompasses all the tasks carried out by a particular worker to complete their duties.
- In a nutshell, the NOC is a tool that is used to classify occupations according to their Skill Level and Skill Type. A four-digit code, called the "NOC code", identifies the occupation. Each digit of this code reflects an important characteristic of the occupation it represents.
- Please note too that the National Occupational Classification (NOC) takes into consideration four components when establishing the NOC code for an occupation:
- the exact job title;
- a detailed description of the main duties;
- the education and work experience required by the employer for entry into the occupation; and
- the type of establishment in which the work is performed.
· Therefore, a NOC code does not determine the profile of an individual based on his/her personal experience. The NOC is used to classify occupations. It gathers more than 30,000 occupational titles into 500 Unit Groups, organized according to jobs skill levels and skill types.
- We recommend that you consult the following NOC tutorial to learn more about how occupations are classified in the NOC: http://noc.esdc.gc.ca/English/NOC/Tutorial.aspx?ver=16.
How to search the NOC
- A useful search tool can be found on the NOC Web site (http://noc.esdc.gc.ca/English/noc/welcome.aspx?ver=16) by using your occupational title or keywords related to your occupation in the Quick Search box located at the top or using a complex search in the Search the NOC box located at the top left side of the menu bar. This will generate a list of possible occupations. The education, main duties and employment requirements should also correspond to your occupation.
· If your initial search does not yield a matching occupational profile, please try broadening or narrowing down your search by using different related keywords.
How to select a NOC code
- In order to confirm and validate how closely a NOC code matches a given occupation, you must refer to the NOC profiles in question and review the main duties and employment requirements to assess which one most accurately represents your occupation. Other information within the NOC profile should also be assessed such as example titles, additional information, and classified elsewhere sections.
- Please note that the final decision for selecting the most appropriate NOC code is each individual's responsibility. The NOC unit’s role is only to provide guidance in your NOC search and it is not within our mandate to determine and/or confirm NOC code selections.
The NOC Unit
Employment and Social Development Canada
Gatineau, QC, Canada
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Followed the insructions, perhaps it’s under?
1241 Administrative assistants
Example Titles
- sales secretary
- office administrative assistant
- technical secretary
Let me know what you think guys because the Main duties on this NOC doesnt exactly match what I have above:
1241 Administrative assistants
Administrative assistants perform some or all of the following duties:
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings of employer
- Order office supplies and maintain inventory
- Answer telephone and electronic enquiries and relay telephone calls and messages
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
- Record and prepare minutes of meetings
- Arrange travel schedules and make reservations
- May compile data, statistics and other information to support research activities
- May supervise and train office staff in procedures and in use of current software
- May organize conferences.
- Completion of secondary school is usually required.
- Completion of a one- or two-year college or other program for administrative assistants or secretaries or Previous clerical experience is required.
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