Phone call to ask about cse

[Wolverine17]

I called cic from outside canada to ask about the documents that i added more than a month ago,after choosing several options i was asked to try again later since all agents are busy,what else can i do and whats the best time to call

 

[karthik506]

8 am at EST

 

[Wolverine17]

I tried calling them again but it seems of no use,they have a new answer machine system where they ask about the profile number and year of birth and after i follow the instructions i end up with a message saying that all agents are busy and that i should try again later,what should i do ?

 

[Deepi_911]

What number are you calling?

 

[RabinJi]

Here is the routine +1 613 944 4000 (for an agent: options 1,2,1,2,1 ... then 0 to skip the message) Make sure you are phoning when the Call Centre is open.

 

[RabinJi]

I tried calling them again but it seems of no use,they have a new answer machine system where they ask about the profile number and year of birth and after i follow the instructions i end up with a message saying that all agents are busy and that i should try again later,what should i do ?

Here is the routine +1 613 944 4000 (for an agent: options 1,2,1,2,1 ... then 0 to skip the message) Make sure you are phoning when the Call Centre is open.If you are in Canada then just press 7,dont press 2 that's why you never get connected.

 

[Wolverine17]

Here is the routine +1 613 944 4000 (for an agent: options 1,2,1,2,1 ... then 0 to skip the message) Make sure you are phoning when the Call Centre is open.If you are in Canada then just press 7,dont press 2 that's why you never get connected.

The options changed,if i remember its something like 1,1,1,1,1,1,2,0 and am calling from outside canada

 

[Wolverine17]

What number are you calling?

I am calling the same number as the one they posted