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Passport submission date expired

Amby_87

Member
Feb 22, 2018
11
0
Hi guys,

I have a Canada PR and had applied for my parents visitor visa to Canada. It got rejected once for not satisfied they will go back after stay. I applied again after a few months.

They had sent a passport submission request in Jan that I missed, mail went to spam. Now they mailed that they rejected and closed the application as there was failure to submit passport within 30 days.

What do I do? Please help.

Thanks in advance!