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Passport is undelivered

Jul 5, 2023
4
0
I got this messages ”The decision envelope for your application, tracking ID No.20230628I**** is undelivered and has been received back at the Canada Visa Application Centre,
BANGALORE. Please contact the VAC helpline number at the earliest"

WHAT SHOULD I DO ? WHAT DOES IT MEAN ?
 
Aug 7, 2021
13
24
I got this messages ”The decision envelope for your application, tracking ID No.20230628I**** is undelivered and has been received back at the Canada Visa Application Centre,
BANGALORE. Please contact the VAC helpline number at the earliest"

WHAT SHOULD I DO ? WHAT DOES IT MEAN ?
Hi i got the same message but blue dart shows its in transit.