+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Passport came back empty......

SoonCanada

Full Member
May 30, 2012
24
0
Hi everyone, so glad i came across this forum....
I'd like to share my story and ask a question and hope someone can help me out or give me some advice.....

So, Spousal sponsorship for my husband, I am a Canadian citizen and also Bosnian as well. I moved back to Bosnia and stayed here we applied for sponsorship in 2010. Everything was slow but that's ok. On May 9th we recieved an email that says my husband to send his passport (we send and go through Vienna austria) to Vienna so a visa may be affixed and papers competed. We did that right away. We recieved the passport back few days ago empty....there was no visa in the passport, no explanation letter in it. Absolutely nothing. when i check status online it says 'in process' ....what am i supposed to do? I emailed them now im waiting for reply, becuse via phone its impossible to get ahold of them and wont give out information over phone.
Please, help :(
 

BCgirl2012

Hero Member
May 15, 2012
716
26
Category........
Visa Office......
Ankara
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2012
AOR Received.
03-07-2012
File Transfer...
04-07-2012
Med's Done....
16-12-2011
Passport Req..
18-04-2013
VISA ISSUED...
01-05-2013
Hi SoonCanada,

If I may ask, is your husband from a visa exempt country? I have heard that since Dec 2011, people from visa exempt countries no longer get their passports stamped. They can land with the confirmation of permanent residency.

If he is not from a visa exempt country, maybe you can write to the embassy and ask? I hope the more experienced member of the forum will have some ideas for you.

All the best,

BCG
 

Isometry

Hero Member
Aug 18, 2011
494
11
Category........
Visa Office......
Buffalo-->Seattle
Job Offer........
Pre-Assessed..
App. Filed.......
Oct 28 2011
File Transfer...
Jan 9 2012-->Feb 9 2012
Med's Done....
Sept 19 2011
Passport Req..
March 21 2012
VISA ISSUED...
April 21 2012
LANDED..........
May 17th 2012
Even if he is from a visa-exempt country, he should have received the COPR. From what SoonCanada posted, it sounds like he just got the passport back by itself with no other papers at all.
 

BCgirl2012

Hero Member
May 15, 2012
716
26
Category........
Visa Office......
Ankara
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2012
AOR Received.
03-07-2012
File Transfer...
04-07-2012
Med's Done....
16-12-2011
Passport Req..
18-04-2013
VISA ISSUED...
01-05-2013
Isometry, yes, COPR is the confirmation of permanent residency that I mentioned :)

If no confirmation was received, then I would think contacting the embassy is the way to go.
 

SoonCanada

Full Member
May 30, 2012
24
0
guys, thanks alot.

I dont think we're from the visa exempt country.. we're not even in european union yet....How do i know which countries are from visa exempt? No we didnt get any other papers with the passport, that i honestly assumed that we either should've icluded the email in hard copy and send it along with passport, or we send it to wrong department so the mail returned...
 

BCgirl2012

Hero Member
May 15, 2012
716
26
Category........
Visa Office......
Ankara
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2012
AOR Received.
03-07-2012
File Transfer...
04-07-2012
Med's Done....
16-12-2011
Passport Req..
18-04-2013
VISA ISSUED...
01-05-2013
If you are *not* on this list, then you're visa exempt.

http://www.cic.gc.ca/english/visit/visas.asp
 

OhCanadiana

VIP Member
Feb 27, 2010
3,086
217
Job Offer........
Pre-Assessed..
SoonCanada said:
guys, thanks alot.

I dont think we're from the visa exempt country.. we're not even in european union yet....How do i know which countries are from visa exempt? No we didnt get any other papers with the passport, that i honestly assumed that we either should've icluded the email in hard copy and send it along with passport, or we send it to wrong department so the mail returned...
The list of visa exempt countries is at http://www.cic.gc.ca/english/visit/visas.asp#exemptions

Did you get anything else in the package when they mailed the package back to you? If not, if you share the letter they sent you requesting the passport we can try to help (remove all personal details).
 

SoonCanada

Full Member
May 30, 2012
24
0
this is the email we got in may 9th

Dear Mr. T,

This refers to your application for permanent residence in Canada. In order to complete the processing of your application you must:



provide this office with passport for you in order that immigrant visa may be affixed in the passport. There must be a blank page in the passport. The passport must be valid beyond your planned date of arrival in Canada.

(You can either mail your passport to us or to drop it off in a sealed envelope at the IOM office in Sarajevo at


Branilaca Sarajeva 5
71000 Sarajevo
Tel.: 033 567 200

which will forward it to Vienna for a small fee. IOM will contact you when your passport is ready to be picked up.)

We request that you comply with these instructions within two months of the date of this letter. Failure to do so may result in the refusal of your application and the closure of your file.

So we deff did send it like they asked, tracked the passport,they received it on may 16th....
 

OhCanadiana

VIP Member
Feb 27, 2010
3,086
217
Job Offer........
Pre-Assessed..
SoonCanada said:
this is the email we got in may 9th

Dear Mr. T,

This refers to your application for permanent residence in Canada. In order to complete the processing of your application you must:



provide this office with passport for you in order that immigrant visa may be affixed in the passport. There must be a blank page in the passport. The passport must be valid beyond your planned date of arrival in Canada.

(You can either mail your passport to us or to drop it off in a sealed envelope at the IOM office in Sarajevo at


Branilaca Sarajeva 5
71000 Sarajevo
Tel.: 033 567 200

which will forward it to Vienna for a small fee. IOM will contact you when your passport is ready to be picked up.)

We request that you comply with these instructions within two months of the date of this letter. Failure to do so may result in the refusal of your application and the closure of your file.

So we deff did send it like they asked, tracked the passport,they received it on may 16th....
That is a passport request indicating your application was approved. I would send them a case specific enquiry through the visa office link at http://www.cic.gc.ca/english/information/offices/apply-where.asp (or reply to the e-mail you got on May 9). Attach a copy of the tracking information showing they received it on May 16th and a copy of the envelope with which it was returned. Tell them that you neither received your COPR nor a visa and ask them where to send your passport to (or where to drop it off) so that you can get your visa and COPR.

Good luck!
 

SoonCanada

Full Member
May 30, 2012
24
0
OhCanadiana
Thank you so much...i have emailed them, forwarded all the info, and im waiting now....I deffinetly will mail the passport again along with the print out of the email they send and all that important stuff...
 

SoonCanada

Full Member
May 30, 2012
24
0
if anyone else has a similar situation as we, please do share it with me and others....id love to hear the outcome! The embassies may be too busy and in rush before vacations and lots of confusions happen right?
 

missmini

Champion Member
Oct 6, 2009
1,777
71
Visa Office......
Amman
App. Filed.......
01-2012
Doc's Request.
05-2012 (CSQ approved)
AOR Received.
07-2012
File Transfer...
04-2012
Med's Done....
11-2011 (extended until 11-2013)
Interview........
waived
Passport Req..
02-2013
VISA ISSUED...
02-2013 (finalyyyyyy)
LANDED..........
07-2013 (DONE - thank u all :):):))
i'm sure many ppl read it cuz the title is shocking :eek: :eek: :eek: but they don't say anything since they really don't know what u say; it's better than giving wrong answers ;)
it looks to me that u were approved (the visa is ready) just a small mistake from their part which will b fixed hopefully soon....now i'm wondering: is ur passport still valid, did u renew it during the process and they did not know, did u have any blank page; r ur medicals close to expiry? (maybe they will first ask to renew those) ::) ::) ::)

u might try to fax ur question/dilemma too (maybe it's faster than email or the case inquiry); make sure u mention all the possible info to make it easier for them to access ur file; good luck and keep us posted!!
 

SoonCanada

Full Member
May 30, 2012
24
0
missminni, hello

my husbands passport is vaild til 2015...he just got it 2yrs ago...thats the one we applied with in the begining, mine is as well til 2015 issued by canada...medical's were expired (first one we did in august '10) that expired, got mail asking to renew,did that in Feb, went to vienna dropped it off and asked for status, were told that within 2-3months we would get more info...and we did, passport req. but as you can see we got a bit of misunderstanding here...im sure i understood the email correctly that we were approved,right?

thanks to everyone reading and answering..