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Parent app approved / decision made but no request for passport submission to get visa

hak66

Newbie
May 2, 2015
3
0
My parents immigration application is approved.

We got a letter from the government to create a PR portal And that the application was approved.

Online also says that the application has decision made.

But we have no request to submit a passport to get the visa to enter and can not get any answers from email, online information request form, or anywhere else.

Is this normal? Do they take time to send the passport request letter to give visa?

The pr portal is only if you are already in Canada

Any help in this matter will be appreciated.
 

canuck78

VIP Member
Jun 18, 2017
59,053
14,648
My parents immigration application is approved.

We got a letter from the government to create a PR portal And that the application was approved.

Online also says that the application has decision made.

But we have no request to submit a passport to get the visa to enter and can not get any answers from email, online information request form, or anywhere else.

Is this normal? Do they take time to send the passport request letter to give visa?

The pr portal is only if you are already in Canada

Any help in this matter will be appreciated.
What year did you apply for PGP?