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[iSaidGoodDay]

Hello, I wanted to ask does the dependent's eligibility in the tracker ever show in progress or completed? to this date it says "not started" in my tracker whereas now everything else show completed.

Dependent's eligibility in tracker will not go to in-progress or ever complete(even after PPR/portal/eCoPR/CoPR)

 

[sabensaid92]

When answering to a PFL, should we raise a webform or answer directly in our account like we do when we get an ADR??
I cannot see in my account somewhere where I can add the document.