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Not able to link my eTA application to my account to submit documents

CANUK2012

Full Member
Apr 29, 2017
33
13
London
Category........
FAM
Visa Office......
LVO
App. Filed.......
15-08-2016
Doc's Request.
06-10-2016, 15-09-2017, 17-11-2017
AOR Received.
25-09-2016
IELTS Request
CSQ 25-01-2017
File Transfer...
05-10-2016
Med's Request
Upfront
Med's Done....
25-06-2016
Interview........
17-08-2017
Passport Req..
N/A
VISA ISSUED...
CORP 15-01-2018
LANDED..........
15/02/2018
Hello,
I applied for the eTA on Saturday and on Sunday I received an email asking me to create an account and to link my eTA to this account so that I can be able to receive email requesting some documents to support my application.
I did create the account but I'm not able to link my eTA to it, yesterday (Monday) I was blocked for trying 5 times and today I tried again 3 times with no success.
Please I really need your help to be able link my eTA application to my account.
Thanks