+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

NOC

katiek12

Newbie
Jan 19, 2024
2
0
Hi everyone,

I'm really struggling to find a NOC for the below job if anyone could help me out! Thanks

Job Title: Fund Accounting & Administration, Associate 2

Job description:
• Complete subscription, redemptions, transfer forms and other fund of funds investment related documents
• Deliver services in accordance with Standard Operating Procedures and ensure that assigned work is performed to meet internal standards
• Resolve routine problems using own initiative and escalate complex issues as needed
• Conduct self-review for completed activities and review completed activities for A1s
• Maintain relevant documentation for assigned activities
• Perform research and resolution on exception items; escalate unresolved issues to management as needed
• Proactively share new ideas to support process improvement and changes to team processes
• Record KPI information
• Embrace system and process changes and implement as directed
• Build and maintain positive working relationships with colleagues in all locations
• Communicate effectively with others and seek clarifications where required
• Demonstrate progression of process knowledge and understanding of all relevant functional activities in the team
• Maintain professional integrity when dealing with clients and internal business partners
• Primary operational day to day contact for clients as required
• Build and maintain functional and technical knowledge across disciplines to enable handling the majority of client inquiries at the point of contact
• Support client service delivery for operational and risk activities
• Support onboarding, conversion and client change activities
• Support inter-departmental processing and client servicing activities to ensure client satisfaction is met through adherence to SLAs
• Manage own development by engaging in the PPR process, seeking feedback from others and by attending mandated and relevant training
• Identify and report all risk and compliance issues, breaches and suspicious activities
• Act in accordance with Risk Excellence as part of our Way Ahead foundation
• Perform other duties as required