Hello All, Anyone here had a same case with me working in airport as Meet & Greet Duty Officer. Please see below my job responsibilities. Thank you.
- In-charge of the Operations Hotline and provide immediate support to manpower arrangements, flight Information, etc.
- Monitor the Arrival/Departure Time and parking gates based on the service order schedules
- Organize the 'On-day' manpower and job allocation to individual staff working on Meet and Greet/Lounge Duty.
- Record every individual order, ensure proper reporting from staff and utilize the Service Dispatch System as a guide/record of Manpower and Service availability.
- Liaise with Limousine Drivers, Travel Agents on the day of the service.
- Liaise with Airlines, Airport Personnel on the day of the service.
- Conduct daily briefings for the meet and greet service.
- Prepare daily handover reports and other reports needed.
- Confirm bookings.
- Handle meet & greet services when needed.