NOC Code help for 'Systems Engineer' help please?

[KrishnaManohar]

Hi,

My job title is Systems Engineer - Mostly I work with document management software. I do software testing, installations, support, research, writing custom scripts, etc. Below are my general duties.

General Duties
- Researching on solutions with minimal supervision prior to responding to Customers' questions.
- Develop scripts and applications based on requirements.
- Performing solution implementation either onsite or remotely
-Documenting implementation steps
-Performing knowledge transfer to customers' IT Personnel
-Manning the Helpdesk to work on customer support requests by phone and email
-Logging and tracking issues with the use of Microsoft CRM and sometimes, client specific helpdesk system
-Ensuring support requests are responded and resolved based on pre--defined Service Level Agreement(SLA)
-Conduction remote session to troubleshoot customers' issues
-Communicate effectively with internal and external parties on project progress status.
-working closely with the manufacturers' product support teams on issues escalation.
-Responding to after-hour requests if needed.


Which NOC code do you think suits best for me? Should I go for Systems Engineer (software) NOC 2173 or Computer Engineers (Except Software Engineers and Designers) - NOC 2147, or something else?

Thanks in advance!

 

[The-SpaceGuy]

Hi,

My job title is Systems Engineer - Mostly I work with document management software. I do software testing, installations, support, research, writing custom scripts, etc. Below are my general duties.

General Duties
- Researching on solutions with minimal supervision prior to responding to Customers' questions.
- Develop scripts and applications based on requirements.
- Performing solution implementation either onsite or remotely
-Documenting implementation steps
-Performing knowledge transfer to customers' IT Personnel
-Manning the Helpdesk to work on customer support requests by phone and email
-Logging and tracking issues with the use of Microsoft CRM and sometimes, client specific helpdesk system
-Ensuring support requests are responded and resolved based on pre--defined Service Level Agreement(SLA)
-Conduction remote session to troubleshoot customers' issues
-Communicate effectively with internal and external parties on project progress status.
-working closely with the manufacturers' product support teams on issues escalation.
-Responding to after-hour requests if needed.


Which NOC code do you think suits best for me? Should I go for Systems Engineer (software) NOC 2173 or Computer Engineers (Except Software Engineers and Designers) - NOC 2147, or something else?

Thanks in advance!

2171

 

[The-SpaceGuy]

Hi,

My job title is Systems Engineer - Mostly I work with document management software. I do software testing, installations, support, research, writing custom scripts, etc. Below are my general duties.

General Duties
- Researching on solutions with minimal supervision prior to responding to Customers' questions.
- Develop scripts and applications based on requirements.
- Performing solution implementation either onsite or remotely
-Documenting implementation steps
-Performing knowledge transfer to customers' IT Personnel
-Manning the Helpdesk to work on customer support requests by phone and email
-Logging and tracking issues with the use of Microsoft CRM and sometimes, client specific helpdesk system
-Ensuring support requests are responded and resolved based on pre--defined Service Level Agreement(SLA)
-Conduction remote session to troubleshoot customers' issues
-Communicate effectively with internal and external parties on project progress status.
-working closely with the manufacturers' product support teams on issues escalation.
-Responding to after-hour requests if needed.


Which NOC code do you think suits best for me? Should I go for Systems Engineer (software) NOC 2173 or Computer Engineers (Except Software Engineers and Designers) - NOC 2147, or something else?

Thanks in advance!

http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=2171


Example Titles

IT (information technology) consultant
computer systems analyst
informatics consultant
informatics security analyst
information systems business analyst
information systems quality assurance analyst
management information systems (MIS) analyst
systems auditor
systems consultant
systems security analyst

View all titles

Main duties


The following is a summary of the main duties for some occupations in this unit group:
Information systems business analysts and consultants confer with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery.
Systems security analysts confer with clients to identify and document requirements, assess physical and technical security risks to data, software and hardware, and develop policies, procedures and contingency plans to minimize the effects of security breaches.
Information systems quality assurance analysts develop and implement policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems.
Systems auditors conduct independent third-party reviews to assess quality assurance practices, software products and information systems.

Employment requirements

A bachelor's degree in computer science, computer systems engineering, software engineering, business administration or a related discipline
or
Completion of a college program in computer science is usually required.
Experience as a computer programmer is usually required.
Certification or training provided by software vendors may be required by some employers.