Can anyone tell me what Noc Code that would be ?
I'm wonder about this one "
12011 – Supervisors, finance and insurance office workers
"
So do i need to be a supervisor for that ?
Job Description
The primary purpose for this position is to provide processing and customer service support for exception-based complex Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers, or industry participants.
What will you do?
I'm wonder about this one "
12011 – Supervisors, finance and insurance office workers
"
So do i need to be a supervisor for that ?
Job Description
The primary purpose for this position is to provide processing and customer service support for exception-based complex Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers, or industry participants.
What will you do?
- Provide accurate processing support for standardized and/or manual processes within the New Account and Client documentation team
- Have a strong understanding of Direct Investing and InvestEase Business Rules
- Accurately review, verify and/or record data into technology supporting department processes
- Understand Source procedures and required accountabilities in the area or department in which the incumbent works.
- Refer to department manuals for instructions and task assignments for the specific role.
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants
- Investigate complex cases seeking assistance from Team Lead or Manager as appropriate following established department procedures
- Reduce risk by suggesting process changes or modifications as appropriate.
- Perform other duties and responsibilities as assigned
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