Hello everyone im trying to figure out noc code for my duties i worked for tech sales but on my job duties it does not mention retail or whole sales any where but its 90% match for 62100 and 80% for retails sales, has any one came across this i saw many post just wanted to ask if any one got approved,
As a full time employee, he was mainly responsible for following Duties & Responsibilities.
As a full time employee, he was mainly responsible for following Duties & Responsibilities.
- Assist customers with selecting and purchasing telecommunications products and services, including cell phones, tablets, SIM cards, and internet connections. Provide expert technical advice and tailored solutions based on customer needs.
- Conduct detailed needs assessments to recommend appropriate products and explain technical features, benefits, and pricing clearly to clients.
- Demonstrate product functionality and advantages through presentations and demonstrations. Manage sales transactions accurately, including handling credit checks and completing necessary documentation.
- Identify opportunities to upsell and cross-sell additional products and services to enhance the customer experience.
- Address customer inquiries and technical concerns with professionalism and empathy, resolving any issues related to sales or service promptly. Maintain current knowledge of telecommunications products, services, and technological advancements, and stay informed about industry trends and competitor offerings.
- Accurately document sales activities, customer interactions, and technical issues in CRM systems. Prepare sales reports and provide feedback on product performance and market trends.
- Build and maintain strong relationships with clients to foster loyalty and encourage repeat business, and follow up post-sale to ensure client satisfaction and address any additional needs.
- Collaborate with team members and other departments to achieve sales targets and participate actively in team meetings to contribute to a positive and collaborative work environment
