I have following roles and responsibility and was confused between NOC 2131 AND NOC 0711, please suggest the right one. I am applying for CEC:
| 1)Act as a 1st line of support for service desk tickets or calls and escalate as required 2) Administer project control software 3)Cary out miscellaneous support as requested 4)Participate as a team member on large initiatives 5) Oversee updates to schedule quantity tracking and administration of project documentation 6) Monitor support trends and enhancement request 7) Provide support to project team and carry reactionary task 8) Compile routine reports and data on monthly basis 9) Liaise with technical team on behalf of operation personal needing support 10) Understand and interpret questions asked by the business and promptly responding escalating when necessary and updating client. |