hey guys,
I have just had a bank statement and I have noticed that the immigration has took our processing fees out on the 15th April however we have had no email from them and none of our documents back?
we printed 2 copies of the application pack off when we submitted it and I have checked the spare set and the email address we provided is correct.
we also checked spam/junk folders and nothing unless other half has deleted as junk by accident but he reckons not!
we have been reading through the posts we could find of ppl whos been in the same situation as us but we still unsure where to contact about this?
do we contact london and see if they can help or contact the office we sent application too?
we have no file number or anything yet so we could only give name etc!
and I have looked for telephone number for the CIO and you have to live in Canada to ring them so we worried now and not sure what to do ???
Any advice would be appreciated
thanks in advance.x
I have just had a bank statement and I have noticed that the immigration has took our processing fees out on the 15th April however we have had no email from them and none of our documents back?
we printed 2 copies of the application pack off when we submitted it and I have checked the spare set and the email address we provided is correct.
we also checked spam/junk folders and nothing unless other half has deleted as junk by accident but he reckons not!
we have been reading through the posts we could find of ppl whos been in the same situation as us but we still unsure where to contact about this?
do we contact london and see if they can help or contact the office we sent application too?
we have no file number or anything yet so we could only give name etc!
and I have looked for telephone number for the CIO and you have to live in Canada to ring them so we worried now and not sure what to do ???
Any advice would be appreciated
thanks in advance.x