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Never applied for visitor visa - but got a refused survey mail to my email id.

cheera

Full Member
Jan 12, 2014
26
1
Hi, I received the below survey mail about a visitor visa application that I never applied. I am a PR since late 2018, and I have never applied for a visitor visa for myself or family members.

From mail id: IRCC.COMMDoNotReply-NePasRepondreCOMM.IRCC@cic.gc.ca
We would like to get your thoughts on your recently refused Temporary Resident Visa (Visitor Visa) application and the explanation provided in the Refusal Letter.
This survey should only take approximately 10 minutes to comple
te.

Is this a glitch or spam, or should I contact customer care? Please suggest.
After receiving this mail, I even tried giving my email id to check if any username is associated with the email id, but I did not get any mail.
 

cheera

Full Member
Jan 12, 2014
26
1
How about someone mistyped their email address?
Thanks for the response. But if my email id is associated with the application, I would have received emails about the application, and this is the first time I received an email. Maybe a system glitch.