Hello,
I would highly appreciate if someone can help with find my NOC codes.
I've been trying but not getting the right ones...
1. POCM (Provisioning Order & Creation Management) Specialist :
Responsibilities
2. Local delivery manager
RESPONSIBILITIES
-Provide end-to-end ownership for IPVPN service orders delivered within country of responsibility within committed timeframes
-Manage several orders (small or medium complexity) in parallel as per workload capacity and is accountable for their successful delivery, on time and right first time
-Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service
-Assess service orders and develop implementation
schedules to optimize resources and components scheduling
-Place and track circuit orders with relevant local PTT and third party vendors
-Proactive tracking and monitoring of all service components until full delivery of ordered services
-Clear to commence for billing when the circuit is installed and configurations are complete and correct
REQUIREMENTS
• Degree/Equivalent in telecommunications field, preferred
• Project Management skills – ability to manage orders within deadlines and work under pressure.
• Excellent customer facing skills
• Fluent in both spoken/written French and English
• Sound understanding of network skills (IP / LAN / WAN /DSL
CCNA Desirable
3.Technical operations adviser
Job Responsibilities:
I would highly appreciate if someone can help with find my NOC codes.
I've been trying but not getting the right ones...
1. POCM (Provisioning Order & Creation Management) Specialist :
Responsibilities
- Provide end-to-end ownership for ethernet, MLAN and BVPN service orders delivered within country of responsibility (scope 0/1 and Scope 2) within committed timeframes to include order creation
Manage several orders (small or medium complexity) in parallel as per workload capacity and is accountable for their successful delivery, on time and right first time .
The POCM activities are part of the Service Implementation Management activities within the Service Transition lifecycle of an order and are applied to all IPVPN services
- Understanding of IP fundametals, cisco workings and IPVPN products
2. Local delivery manager
RESPONSIBILITIES
-Provide end-to-end ownership for IPVPN service orders delivered within country of responsibility within committed timeframes
-Manage several orders (small or medium complexity) in parallel as per workload capacity and is accountable for their successful delivery, on time and right first time
-Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service
-Assess service orders and develop implementation
schedules to optimize resources and components scheduling
-Place and track circuit orders with relevant local PTT and third party vendors
-Proactive tracking and monitoring of all service components until full delivery of ordered services
-Clear to commence for billing when the circuit is installed and configurations are complete and correct
REQUIREMENTS
• Degree/Equivalent in telecommunications field, preferred
• Project Management skills – ability to manage orders within deadlines and work under pressure.
• Excellent customer facing skills
• Fluent in both spoken/written French and English
• Sound understanding of network skills (IP / LAN / WAN /DSL
CCNA Desirable
3.Technical operations adviser
Job Responsibilities:
- Provide Expert Support: Offer expertise in various technology and business areas during design, production, after-sales, or customer service phases.
- Employee Development: Enhance and develop the skills of employees, coordinating with team leaders.
- Complex Case Assistance: Assist operational teams with complex issues, providing first-level support and liaising with higher-level teams.
- Application Deployment: Contribute to the deployment and accessibility of IT applications, and update local configurations.
- Training Design: Develop and deliver training programs to support managers and employees.
- Process Improvement: Collect and document requests for application improvements, pass them to the appropriate teams, and track progress.
- Documentation Management: Manage documentation and write procedures for updates and changes.
- Reporting: Provide regular updates on support activities to management.
- Technical Skills:
- Knowledge of BVPN, WAN, LAN, and BTIC offers.
- Experience in telecommunications technologies (Routers, Switches).
- Proficiency in deployment processes (Scope 3).
- Desired certifications: Network+, CCNA, ITIL v3.
- Cross-functional Skills:
- Creativity and Innovation: Ability to develop new ideas and solutions.
- Client Orientation: Anticipate client needs and provide tailored solutions.
- Communication: Ability to convey information clearly in written, oral, and digital formats.
- Autonomy: Ability to work independently with minimal supervision.
- Analytical Thinking: Ability to break down complex issues logically.
- Teamwork: Strong collaboration across departments and teams.
- Knowledge Management: Effectively organize and share knowledge within the team.