My old request to withdraw vie webform are not showing on my file, only my recent inquiry is showing as confirmed by my MP

[Funchum143]

I submitted a request to withdraw my work permit application back in January 2025. IRCC confirmed by email that a note was added to my file on January 27 to notify the responsible office (Edmonton). However, I have no news of my withdrawal. I’ve called them multiple times to see that the withdrawal request is in my file. And they always say that they see it.

When I followed up this June, IRCC again acknowledged the withdrawal, and now that’s the only note showing on my file. Even my MP’s office says that on my file I requested to withdraw on June, not the original one from January.

I’m trying to understand if the January withdrawal was ever actually processed and how to ensure IRCC follows up properly. I’m freaking out because I made some mistakes on my forms that’s why I withdrew.

Email from IRCC – January Response (Agent Jean-Harick)​

Please do not reply to this email.
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Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

Please note that this email is a response to the enquiries found below this email.

We verified the information you provided and can confirm that a note has been added to your file on January 27, 2025, to notify the responsible office that you wish to withdraw your application.

The office in Edmonton, Alberta will determine if your application can be withdrawn and will issue a refund within 16 weeks of the withdrawal, if applicable.

Please note that the decision to withdraw an application is definitive, and that a new application will require the applicable fees.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you:

• Check your application status (sign in or link your account)
• Change of address
• Find application forms and guides
• Help Centre

Thank you,
Jean-Harick
Agent #4837
Immigration, Refugees and Citizenship Canada

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Please do not reply to this email.
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Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

A note has been added on file to notify the responsible office that you wish to withdraw your work permit application.

The office will determine if your application can be withdrawn and will issue a refund within 16 weeks of the withdrawal, if applicable.

Please note that the decision to withdraw an application is definitive, and that a new application will require the applicable fees.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you:

• Check your application status (sign in or link your account)
• Change of address
• Find application forms and guides
• Help Centre

Thank you,
Rebecca
Agent #5181
Immigration, Refugees and Citizenship Canada