+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

My biometrics information has not yet been updated to "completed"

lolomako

Newbie
Oct 27, 2023
5
0
Hello, I applied for a visa online on October 15th. In the morning I received a letter notification for fingerprinting in Istanbul, Turkey. I made an appointment for October 16 and gave my fingerprints and they get my digital photo. I received 3 consecutive e-mails from the intermediary company that my biometric file was sent to VAC. In the evening of the same day, I received an e-mail from VAC with the phrase "Your application status has changed". However, when I enter the system with Gckey, the biometric part is still in process, so it is not completed. At the moment, Biometrics completed is not written in the Application Status section, but my Biometrics number and Date of Biometrics Enrolment, Expiry Date are written in the Applicant Information section. The day my other applicants submitted their fingerprints, their biometrics were completed. Why did my process take so long? After the Biometrics appointment of the intermediary company, I checked the IRCC number that they pasted on the back of my passport and there is no problem. Is there a possibility of another problem? Should I take action such as contacting the consulate? Thanks in advance.