My application is not showing after linking

[arch.ramy]

I recieved an AOR on March 20 on my non-Epress PNP and instructions to link my application and submit additional documents.
After founding a match and select to link, I got a bad gateway error. When I signed back in, I couldn't find the linked application. If try to link it again, the system says the the application is already associated with my account and should be under submitted application.

Is this normal? does the error have something to do with this?

I'm given 7 days to link my application. I reported technical problem but all I got was generic answer.

Thanks

 

[clazinajim]

Hi,

I have a similar problem and I got my AOR on the same day as well. Today I got a response from IRCC asking me to send a web form with a detailed letter of explanation with screen shots as to what problem I am encountering, as well as a copy of my passport bio page. They will check and get back to me on receiving the webform.

You could try that too.

 

[arch.ramy]

Hi,

I have a similar problem and I got my AOR on the same day as well. Today I got a response from IRCC asking me to send a web form with a detailed letter of explanation with screen shots as to what problem I am encountering, as well as a copy of my passport bio page. They will check and get back to me on receiving the webform.

You could try that too.

Thank you for your reply. Yes, I received the same from the technical support and submitted what they asked for through a webform. This was 4 days ago. let's see.

 

[clazinajim]

Let me know if your problem gets resolved. I will keep you posted if mine does.

Thank you,