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Mistake in COPR

Dec 27, 2024
2
0
Hello, I got my COPR last month and found a mistake. They swapped my photo with someone else, not only this they have also returned my pictures in the envelope along with 1 other photo of that lady. I raised the web form and it's been a month, I have not received any response from them. What should I do? Should I raise the web form again? because of this silly mistake, I can't travel to my husband. and how much time they take to reply?
 

Hyper1013

Champion Member
Aug 21, 2024
2,679
1,255
Toronto, Ontario, Canada
Hello, I got my COPR last month and found a mistake. They swapped my photo with someone else, not only this they have also returned my pictures in the envelope along with 1 other photo of that lady. I raised the web form and it's been a month, I have not received any response from them. What should I do? Should I raise the web form again? because of this silly mistake, I can't travel to my husband. and how much time they take to reply?
Have you tried calling them?