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missed oath not my fualt

jayaa

Member
Jan 10, 2018
10
0
Hi guys,
I never received any mail by post neither email. I checked online status first two months but didn't check online status afterwards as I was expecting post mail.I was checking mail every few days and email regulary. But checked yesterday online portal and found citizenship oath date was dec 15th.
but never receieved any mail post or email. even test officer informed me will recieive mail as I can recall asking him specifically. I was within 30 days
so I wrote a letter mentioning above reason my surprise shock and disaapointment and also called helpline and send a inquiry on portal and also visted local office which provided envelope to send mail with reason .Good thing I was within 30 days.Also helpline agent said there is note on file to reschedule.Shall I am fine? . my case file wouldn't be abandoned.?I read all policies it says if its within 30 days and reasonable explanation they will reschedule, otherwise will send final notice for reschedule. please advise. it wasn't my fault I never receieved any correspondence.
very worried.
local office reception told me unofficially they are upgrading in transition phase from offline to online but ask not to quote or mention ,simply write a letter.and informed that is the reason I didbnt receive any mail.
I did my due diligence afterwards
wrote a letter to local office explaining above mentioned reason
called helpline spoke with agent who told me he is pushing notification to local office and asked me to send a letter to them as well
also filled inquiry form
all three things done within 30 days. pls advice??????