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Message- Permanent Residence Authorized- but file won't open

Naveen Varma

Newbie
Apr 12, 2021
2
0
Hello All,
Hoping I can get some help here. I had a ghost update last week through email. Opened my account to find nothing really changed except one new message.
Message title says- Permanent Residence Authorized but the file itself won't open no matter how many times I try using different computers, servers, cellphones etc.

Can anybody tell me what 'Permanent Residence Authorized' means? And what could be my current application status?

Thanks in advance!
Naveen