Major RPRF confusion-- Please help!

[shamsia]

Ok. And it shows up on his credit card statement? Where did it say "transaction not transferred" (at the screen he came to immediately upon clicking submit?)? Anyway, the fact that some VOs, sometimes are asking people to pay one way or the other is ridiculous. The CIC page on paying fees gives two options: paying online through their system and paying through a financial institution inside Canada. These are facts. As long as an applicant pays one of the two ways and follows the specific directions that CIC spells out with regard to making and sending proof of these payments, they cannot pick or choose for people. There was someone from the Buffalo thread who had the opposite problem: she payed at a bank at the very beginning, included the receipt in her application, and yet Buffalo still asked for the RPRF. Now, I can understand that CIC would *prefer* the online option, that makes perfect sense, but they cannot reject a payment made at a bank per their own instructions! And how they can reject an online payment is beyond me.

The reciept he got from cic says "Transaction not Transferred". When he called up the call center, they said its only a glitch and that the next time you try, it might or might not work again. And the money is going to be returned to him in the next billing cycle. He's going to try again tonight but has already ordered the bank form to be on thesafe side. But if its not an acceptable mode of payment, we will not try again cos then that would mean almost 1000 CAD stuck till the end of the month for us. Such confusion :-\

 

[fishface]

Hello everyone, just to let you all know, I got some clarification. I got an email from the Los Angeles office:

"You were correct paying the fee on-line. A copy of the receipt should be sent to CPC-Mississauga and also to our office for our records.

Please re-send the payment receipt to our office as a copy was not placed on file. Once we receive confirmation from CPC Mississauga that they have received the funds, your file can be finalised."


I already mailed the receipt to Mississauga, hopefully it's all sorted now. And hopefully this would help someone who was just as confused as I was.

 

[Kedeisha]

Hello everyone, just to let you all know, I got some clarification. I got an email from the Los Angeles office:

"You were correct paying the fee on-line. A copy of the receipt should be sent to CPC-Mississauga and also to our office for our records.

Please re-send the payment receipt to our office as a copy was not placed on file. Once we receive confirmation from CPC Mississauga that they have received the funds, your file can be finalised."


I already mailed the receipt to Mississauga, hopefully it's all sorted now. And hopefully this would help someone who was just as confused as I was.

Why dont u send LA a copy as well

 

[tingumr]

I had a similar problem to yours, I did not initially send the RPRF Receipt to Mississauga, I send it around Nov 15th and I am still waiting to hear back. Did you hear back? was the visa issued in your case?

Regards.

 

[ddobro2]

It can take 6 to 8 weeks to process it, which is why it's important to pay that up front with the other two fees if minimizing any and all delays is important for you. Whenever you send something to CIC, I suggest ordering GCMS notes. By the time those arrive a month later, they should reflect the fact that CIC has the new documents. Also, CPCM usually informs the visa office of the payment but you might want to send a copy of the receipt to the VO just in case (after all, CIC does have right hand talking to left hand issues at times).

I had a similar problem to yours, I did not initially send the RPRF Receipt to Mississauga, I send it around Nov 15th and I am still waiting to hear back. Did you hear back? was the visa issued in your case?

Regards.

 

[fishface]

I had a similar problem to yours, I did not initially send the RPRF Receipt to Mississauga, I send it around Nov 15th and I am still waiting to hear back. Did you hear back? was the visa issued in your case?

Regards.

Ahh sorry, didn't see your post.
I have not heard from them as of yet. (Copies sent Nov 22, today is Dec. 21)
I sent a copy to Missassauga and one to Los Angeles.