I filed the ITA application (Express Entry-FSW) through a law firm and the letter from IRCC states following reason for cancellation" Copy of passport/travel document not provided" The law firm said that it was a technical error on the website and hence this happened as the passport did not transmit. They said they are working to resolve the issue. It has been two months and I am loosing my patience. This may be my only chance as my scores have dropped as I had my birthday. Can someone please advice what I should do in this situation. Feeling very disappointed as I put so much effort and I never expected this to happen.