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Inside Canada when I sent in my passport for PR visa

CXTina

Full Member
Sep 27, 2022
31
1
I got my "Ready for Visa" email on August 15th for my Express Entry application when I was in United States. Later on, I entered Canada through work permit on August 25th. I contacted the IRCC office to change my address after I entered Canada, and they told me that I should then mail my passport to the IRCC Ottawa office as instructed on the "Ready for Visa" email. However, after I sent in my passport on Sept 12th, there were no further updates. I called them today they told me that I didn't inform them that I've moved from United States to Canada because if I did, they will let me know that I don't need to send in the passport, instead, I only need to do an eCOPR online. This simply contradicts with what they said before. And I asked what I should do to get my passport back, she said I will simply have to wait. However, I had an international travel plan next month, does that mean there is no way I can get my passport back for the travel and I will just let my application stuck until they contacted me?

(I am sorry for re-post as I previously posted in the wrong group.)