Inland Sponsorship-Medical Exam Email after Upfront Medical Exam passed

[PeterPham]

For inland Spousal Sponsorship.

We received an email regarding the Medical Exam Reminder for my wife sponsorship, while the online application status saying that we have passed the medical exam (We did it upfront for the WP). We don't know which message we should follow, the online account or the email.
I tried to call IRCC but not getting through.
Anyone with the same experience?
Thanks

 

[sparkles_]

For inland Spousal Sponsorship.

We received an email regarding the Medical Exam Reminder for my wife sponsorship, while the online application status saying that we have passed the medical exam (We did it upfront for the WP). We don't know which message we should follow, the online account or the email.
I tried to call IRCC but not getting through.
Anyone with the same experience?
Thanks

us too - completed the medical exam end of May, received the reminder note last Friday. For us it says “medical results have been received” online which is why we are confused we received a reminder notice.

 

[PeterPham]

us too - completed the medical exam end of May, received the reminder note last Friday. For us it says “medical results have been received” online which is why we are confused we received a reminder notice.

Have you taken any action?

 

[sparkles_]

Have you taken any action?

we uploaded the proof again that the medical examination been completed but that’s it. i think it’s okay because it says medical received on the portal but i swear every little thing related to this app makes me stressed LOL