Incorrect format.

[Obiwan]

Hello everyone.

I need help, I'm very confused, the last December 17th I submitted my police certificate(from Mexico) on my cic account, today I received a message when they say:
The Police certificates you provided are in the incorrect format. Please ensure you follow the instructions included in the link below:
http://www.cic.gc.ca/english/information/security/police-cert/north-america/mexico.asp

This link does not show me anything.

I don't know what's format they talking about?

Thanks for your help.

 

[ag2015usa]

It appears that Mexico is one of the countries that requires the CIC to request the PCC directly fro the Mexican government. Just follow the instructions on that page that best suit your situation...

 

[Obiwan]

Hello everyone.

I'm followed the instructions described in the CIC web page, my documents(fingerprints, photographs etc) was received in Embassy of Canada immigration section in Mexico city last January 27th.
The big question , how long take this process?????

Someone who did this process please share your experience.

Thanks.

 

[Obiwan]

Any news? ????