Hello everyone.
I need help, I'm very confused, the last December 17th I submitted my police certificate(from Mexico) on my cic account, today I received a message when they say:
The Police certificates you provided are in the incorrect format. Please ensure you follow the instructions included in the link below:
http://www.cic.gc.ca/english/information/security/police-cert/north-america/mexico.asp
This link does not show me anything.
I don't know what's format they talking about?
Thanks for your help.
I need help, I'm very confused, the last December 17th I submitted my police certificate(from Mexico) on my cic account, today I received a message when they say:
The Police certificates you provided are in the incorrect format. Please ensure you follow the instructions included in the link below:
http://www.cic.gc.ca/english/information/security/police-cert/north-america/mexico.asp
This link does not show me anything.
I don't know what's format they talking about?
Thanks for your help.