Incorrect fees paid - Help!

[MacnCheese]

I had a massive brain fart when I was paying the fees online for my husband's common-law partner visa. I paid the $75 Sponsorship Fee, but I selected the $550 Spouse, Common Law Partner, Conjugal Partner fee rather than the $475 Principal Applicant fee.

I saw on the CIC payment website the following advice:

Q. 6: What should I do if the amount of the receipt is too much?

A: You can send a request for refund for the full amount of the receipt with a copy of your receipt by fax to 613-952-6399 or by e-mail to HPM.PROD@cic.gc.ca with a scanned copy of your receipt, if possible, and purchase a new receipt for the correct amount. The second option is to submit the initial receipt with your application and the processing center will refund the overpayment. Your request for refund must include your name, current address, receipt number, date of transaction, amount and reason for the refund.

If you don’t have the receipt number, we will need the first two and the last four digits of the credit card and the expiration date.

Q. 7: What do I do if the amount on the receipt is correct but I have checked the wrong service?

The receipt is not linked to a specific service. If the receipt is for the correct amount, you can submit it with your application regardless of the service you checked when you made the purchase online.

We haven't submitted the application yet, but need to by early next week as the police clearances are coming close to the 3 month validity period. Would it be best to request a refund for the incorrect (over)payment of the fees for the application, or request a full refund and pay the correct amount in the meantime? I saw on another thread that another person paid the correct amounts, but didn't select the Sponsorship Fee and it caused problems. Any advice for me? I feel so stupid for selecting the wrong category on the payment screen!

If it's best to do the full refund, does anyone have any idea how long it will take to receive the amount back? Not a huge concern, but it would be nice to know how long my until it would be refunded on my credit card.

 

[jpsant]

I had a massive brain fart when I was paying the fees online for my husband's common-law partner visa. I paid the $75 Sponsorship Fee, but I selected the $550 Spouse, Common Law Partner, Conjugal Partner fee rather than the $475 Principal Applicant fee.

I saw on the CIC payment website the following advice:
We haven't submitted the application yet, but need to by early next week as the police clearances are coming close to the 3 month validity period. Would it be best to request a refund for the incorrect (over)payment of the fees for the application, or request a full refund and pay the correct amount in the meantime? I saw on another thread that another person paid the correct amounts, but didn't select the Sponsorship Fee and it caused problems. Any advice for me? I feel so stupid for selecting the wrong category on the payment screen!

If it's best to do the full refund, does anyone have any idea how long it will take to receive the amount back? Not a huge concern, but it would be nice to know how long my until it would be refunded on my credit card.

Hi.. I am sorry to hear that.
You know you have to pay all 3 fees, right? $75+475+550 = $1040
I am not sure about refund.. but if you haven't paid the $475, and you don't mind paying everything at the first stage, do another payment of $475 and you'll need to worry about it anymore because all app fees will be paid.

Hope someone can help u out better.

 

[Graihn]

Hi.. I am sorry to hear that.
You know you have to pay all 3 fees, right? $75+475+550 = $1040
I am not sure about refund.. but if you haven't paid the $475, and you don't mind paying everything at the first stage, do another payment of $475 and you'll need to worry about it anymore because all app fees will be paid.

Hope someone can help u out better.

Your math is amazing. 75+475+550 = 1100

OP: What you paid was for somebody who is accompanying you (if applicable). You need to pay the $475. If you have the money, pay that one, and contact CIC to get a refund for your $550.

The 490 RPR fee should also be paid upfront to avoid a potential longer processing time (they would have to request it otherwise).

Maybe others can chime in...

 

[jpsant]

Your math is amazing. 75+475+550 = 1100

OP: What you paid was for somebody who is accompanying you (if applicable). You need to pay the $475. If you have the money, pay that one, and contact CIC to get a refund for your $550.

The 490 RPR fee should also be paid upfront to avoid a potential longer processing time (they would have to request it otherwise).

Maybe others can chime in...

Sorry about my math.. I did not make sure what were the amounts but the total is anyways $1040
You do not have to be an asshole.. people are here to help each other not to criticize.
one will eventually have to pay for the Right for PR which is $490.

 

[Graihn]

Sorry about my math.. I did not make sure what were the amounts but the total is anyways $1040
You do not have to be an asshole.. people are here to help each other not to criticize.
one will eventually have to pay for the Right for PR which is $490.

Didn't mean to be an asshole, merely a smart ass. Should have added a smiley.

 

[Ninirae]

Sorry about my math.. I did not make sure what were the amounts but the total is anyways $1040
You do not have to be an asshole.. people are here to help each other not to criticize.
one will eventually have to pay for the Right for PR which is $490.

I knew immediately where the $1040 came from, because you had the amounts $75, $490, $475 on your brain. The end amount is still correct, we all make mistakes.

But OP, I've seen in the past where people have just paid the difference owed and CIC has accepted that. If you are able to contact them, see if they will allow you to do it that way and only pay the remaining $415.

GOOD LUCK

 

[jpsant]

Didn't mean to be an asshole, merely a smart ass. Should have added a smiley.

it's ok.. don't worry.
I just got surprised by ur answer LOL

 

[MacnCheese]

Thanks for the help everyone. I understand it is best to pay the RFPR up front, but have also heard it is ok to pay it later. We aren't too worried about a slight delay with our application.

Luckily I'm back in Canada later this week, so will try to ring CIC to get their advice. But if anyone else has any insight, please let me know, especially how long the refund would take approximately. Many thanks.

 

[Cannybabe]

H

I knew immediately where the $1040 came from, because you had the amounts $75, $490, $475 on your brain. The end amount is still correct, we all make mistakes.

But OP, I've seen in the past where people have just paid the difference owed and CIC has accepted that. If you are able to contact them, see if they will allow you to do it that way and only pay the remaining $415.

GOOD LUCK

Hello, sorry to bother you, I see this has been a while it was posted. How do I pay the difference in payment pls? I submitted my application already