Hey everyone,
I submitted my application for proof of Canadian Citizenship (I am Canadian Citizen by descent) however it was returned incomplete. I got confused on section 10 and 11. I didn't think section 11 applied to me so I skipped because it said to move on to part twelve. I was born outside of Canada after Jan 1, 1947 so I realized that yes I did need to answer and immigration highlighted it. Everything else is good to go on the application.
However, they sent me a letter stating the following.
Dear Sir or Madam,
Your application for a citizenship certificate was considered incomplete and was not processed and fees were not taken. The application and proof of payment are therefore returned to you for the following reasons.
- Your application is incomplete or missing information. Please complete the sections that have been highlighted on your application. See section "Step 2 Complete the Application" in the instruction guide.
Please see the following page (Annex A) for options available to you. Choose one of the following two options
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The next page goes on to state that I can resubmit application completed which is what I want to do or request a refund. I am submitting in complete app and have filled out the 2 questions highlighted.
My question is do I need to make 75 Canadian Dollar payment again? It says fees were not taken but I know payment is done through a third party site. So the fact they are asking me if I want a refund or not makes me think that I can just submit back completed app with all the docs (my birth certificate, my dads who was born in Canada, and 2 forms of ID). I don't have a problem making payment again I just want to make sure I don't overpay and at the same time that they didn't void my payment regardless and underpay then get it rejected again.
Please advise
Thanks
I submitted my application for proof of Canadian Citizenship (I am Canadian Citizen by descent) however it was returned incomplete. I got confused on section 10 and 11. I didn't think section 11 applied to me so I skipped because it said to move on to part twelve. I was born outside of Canada after Jan 1, 1947 so I realized that yes I did need to answer and immigration highlighted it. Everything else is good to go on the application.
However, they sent me a letter stating the following.
Dear Sir or Madam,
Your application for a citizenship certificate was considered incomplete and was not processed and fees were not taken. The application and proof of payment are therefore returned to you for the following reasons.
- Your application is incomplete or missing information. Please complete the sections that have been highlighted on your application. See section "Step 2 Complete the Application" in the instruction guide.
Please see the following page (Annex A) for options available to you. Choose one of the following two options
----
The next page goes on to state that I can resubmit application completed which is what I want to do or request a refund. I am submitting in complete app and have filled out the 2 questions highlighted.
My question is do I need to make 75 Canadian Dollar payment again? It says fees were not taken but I know payment is done through a third party site. So the fact they are asking me if I want a refund or not makes me think that I can just submit back completed app with all the docs (my birth certificate, my dads who was born in Canada, and 2 forms of ID). I don't have a problem making payment again I just want to make sure I don't overpay and at the same time that they didn't void my payment regardless and underpay then get it rejected again.
Please advise
Thanks
