Hi,
My mum who is British has applied for the new ETA. She mentioned in her original application (1/2/2016) that she had TB as a child (over 60 years ago with no long term health issues) She has already filled out the medical condition questionnaire (05/02/2016) but unfortunately she been advised that she has to fill it out once again and sign it. The form is editable but offers no option for signing as the box is greyed out. Has any else experienced this problem?
She was hoping to travel to visit a cousin in May but is worried it will not be processed in time. I am aware that the advice is not to attempt travel during the leniency period if an ETA is refused.
Thanks for any help/advice.
My mum who is British has applied for the new ETA. She mentioned in her original application (1/2/2016) that she had TB as a child (over 60 years ago with no long term health issues) She has already filled out the medical condition questionnaire (05/02/2016) but unfortunately she been advised that she has to fill it out once again and sign it. The form is editable but offers no option for signing as the box is greyed out. Has any else experienced this problem?
She was hoping to travel to visit a cousin in May but is worried it will not be processed in time. I am aware that the advice is not to attempt travel during the leniency period if an ETA is refused.
Thanks for any help/advice.