My mother entered Canada early in April 2017 with a 10 years Canada multiple entry visa. She applied for extension in August (during 4-5 months of stay). She left Canada and entered USA with a 10 years USA multiple entry visa in October. She now received a letter from CIC to inform physical exam within a month. She decided to cancel the extension request (and thus not going to the physical exam). Not sure how to inform CIC about this?
I thought of using the IRCC webform and select "Withdrawal of Application": https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?_ga=2.253581708.463250500.1512182636-1730214126.1512182636
However, the web says "Use this form if: Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times."
Her applicaiton is still within normal processing time, so it seems this web form is not appropriate. So how should she inform CIC to cancel the extension request officially?
Thank you.
I thought of using the IRCC webform and select "Withdrawal of Application": https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?_ga=2.253581708.463250500.1512182636-1730214126.1512182636
However, the web says "Use this form if: Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times."
Her applicaiton is still within normal processing time, so it seems this web form is not appropriate. So how should she inform CIC to cancel the extension request officially?
Thank you.