how to answer 'ever been refused a visa or permit' question

[loginca0]

I am applying PR and encountered this question.

Here is my background.

I had applied for Study Permit renewal and Post Graduation Work Permit (PGWP) around roughly the same time, and both programs were 'approved' to the extent that I just need to send in my passport to Ottawa. I only sent my passport for PGWP program, and forgot to cancel the application for study permit. As a result, the study permit application expired and I got a literally 'refused' application. The PGWP one went without any problem.

Now, in face of this question, shall I put a yes or no to the answer?
I don't think I am denied of permit/visa due to any significant reason, and I don't prefer to put a yes and fill in detailed explanation as if I am some kind of suspect.

Or shall I err on the side of caution, and answer yes with everything explained?

Please enlighten me.

 

[navinball]

Whatever the reason, it was refused so you cannot answer no. Don't think it's a cause for concern if you answer yes and explain everything other than a delay for verification.