How long does it take to receive portal and Password info

[Karen ray]

Hi guys,
We have received an email from ircc about confirming our permanent residence using the portal on Aug 18 from Montreal immigration, replied back within one week and it’s been 40 days but we haven’t received any response yet. Is that normal? Is there anything we can do to speed up the process?

 

[CNP]

https://www.canadavisa.com/canada-immigration-discussion-board/threads/montreal-portal-2-delay-track-timelines-here.814591/page-16#post-10623158